FAQs

What is the difference between a closure lace wig, lace front wig and full lace wig?

- Closure lace wig is a 4x4 or 6x6 inch spacing at the top of the unit with wefts (tracks) in back and sides, for slight versatility in styling but limited parting space, good for beginner lace wearers.

-Lace front wig is a unit that has 13x4 inch lace spacing that goes from ear to ear on a wig with wefts (tracks) in the back, gives more parting space options with styling versatility.

-Full lace wig is a wig fully constructed of single strands of hair that is made into one unit on complete lace. Able to be styled in unlimited options, no wefts in this style of lace wig. 

 

How long do your bundles and wigs last?

-Radiance products are very long lasting and dependable with proper care. Bundles last 2-3 yrs or 3-4 installs. Lace wigs last 2-4 yrs based on rotation of other styles and proper care. Remember the hair is no longer connected to a person nourishing it with vitamins, take care of your hair and it will take care of you!

 

How long will it take to get my order?

-All orders are shipped within 3 business days of ordering, most orders are received within 5-7 business days.

-All custom order are 10 business days of processing time plus shipping of 3-5 business days. If you need your unit for a certain date, please order ahead. Email for a rush order for an additional fee.  

 

Do you have local pick up? 

-At the moment local pick up is not available unless there is a booked hair appointment for the purchased piece. When location is available for pick up the site will be updated for the Grand Opening

 

Do you accept cash payments?

-Cash payments are not accepted. Only orders through personal invoice sent from company or order directly through website. 

 

Am I able to book an appointment for the hair I buy to be installed?

-Yes you may click the booking link button on the home page located above the search box. Please read the booking site in order to have correct process for desired appointment.

 

What quality is the hair and will it shed or tangle easily?

-Our hair is top quality with 9A and higher quality strands from human donors. The hair is treated for purification, silicone enhanced for longevity and steamed into desired curl pattern. You can expect very little to no shedding and very minimum tangles. Each curl pattern has a best practice that should be followed to maintain best look.